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Bank Updates

 

All of our Heritage Bank branch lobbies are open. Please remember to wear your mask and maintain social distancing when visiting our lobbies. 
 
With our lobbies open, we will request that you please:
     1.  Do not enter if you are not feeling well. 
         You are free to use our drive-up teller, online or mobile banking.  
     2.  Observe social distancing. 
          Please stay 6 feet away from others whenever possible.
     3.  Wearing a Face Mask is REQUIRED - for all our safety.
We look forward to seeing you!

 

What's New from the SBA regarding the Paycheck Protection Program (PPP) loans?

October 16, 2020 - update regarding PPP Forgiveness

You should have received a letter from us recently regarding the extension of your first PPP loan payment due date and confirming that you have up to 10 months after your Covered Period to submit your forgiveness application to the bank.  As a follow up, we want to update you regarding the PPP forgiveness process.

We are currently accepting forgiveness applications and have developed a DocuSign formatted application which should make the process easier.  In order to send this package to you, your loan officer or branch manager will be contacting you soon to obtain your designated cell phone number and verify your email address for this purpose.

Our DocuSign application package includes the application and instructions.  Copies of the forgiveness applications, instructions and the best available guidance is located on the SBA website (https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/paycheck-protection-program).  We recommend that you contact your accountant or similar financial advisor if you have specific questions or issues regarding to the forgiveness amount. 

If you have already completed and sent your forgiveness application to us, your application is in the review process and has most likely been sent to SBA for their review.  We are working daily to review and submit completed applications as quickly as possible, so that you can receive your forgiveness decision from the SBA. 

Just recently, the SBA released a newly revised short-form application for borrowers with loans of $50,000, or less. We are now working to develop a digital method of completing and submitting the new 3508S application to the Bank that will allow for expedited submission to the SBA portal.  Within the next few weeks, if your loan is $50,000 or less, you will receive a digital application package, via DocuSign to complete.  Once you have completed the application within the DocuSign platform, it will be returned to the bank, reviewed, and submitted to the SBA for their review and approval. 

If your loan exceeds $50,000, and you are now ready to submit your forgiveness package, you may contact your local branch or loan officer and give them your email address and cellphone, so that a DocuSign application package can be sent to you.  If you would like a third party to help you complete the package (i.e. accountant, bookkeeper), please provide their email and cellphone number as well. 

We fully expect that most PPP loans will be fully forgiven by SBA.  As a reminder, if you received an EIDL Loan advance (grant portion), this amount will be deducted from your forgiveness amount and will need to be repaid.  Once we receive the forgiveness funds from SBA, a letter will automatically be generated and sent to you which will confirm that your loan is fully forgiven.  If there is additional information requested by SBA, or if SBA declines the request of any amount, we will be contacting you directly as soon as we receive correspondence from SBA and will work to resolve any issues in order to obtain the highest forgiveness amount possible.

We sincerely appreciate your business and look forward to our continued banking relationship!


System Updates

 

Telephone Banking Change Alert:

For all those who currently use our Telephone Banking service, please note that we have updated our system and number. Please call (833) 548-0078.
To see the new Telephone Banking Menu Options, please clink on the link to Telephone Banking within our website.

 

Heritage Bank Notice of Change:
Please be sure to review our Notice of Change regarding the recent system updates that took place over the weekend of June 12th-June 14th. 

 
 
 
 

Mobile Banking Customers

Important Notice 
Please download the NEW Glacier Bank Mobile Banking App.
Our new app is available to online banking customers in the Apple Store and Google Play. Our previous app is no longer available. 
 
With our new app, you can bank 24/7 from your smart phone or tablet.
Features Include:
  • 24/7 access t account information
  • Pay bills and people
  • Transfer Funds
  • View alerts
  • Deposit checks
Finding the App
Remember, Heritage Bank of Nevada is a division of Glacier Bank, so search for the app under 'Glacier family of Banks.'  The app is available for Apple or Android smart phones or tablets.
 
 
 

Message From Stan

Thank you for being a valued customer of Heritage Bank of Nevada.
Amid ongoing concerns about the Coronavirus COVID-19, we at Heritage Bank of Nevada are carefully monitoring the latest reports from the Centers for Disease Control (CDC) and local health organizations. As always, our focus is the safety and well-being of our customers, employees and the communities we serve and we continue to take steps to make your banking at Heritage as safe and secure as possible.

You Have Options
We encourage you to access your account(s) from home using our electronic and telebanking services to view transactions, check balances, make mobile check deposits, make payments, transfer funds, and more. Be assured that you can bank when, where and how you chose with our drive-thru windows, ATMs (located at each Heritage Bank branch), Night Depository drops, online banking, mobile banking, bill pay, remote deposit capture, mobile deposit and telebanking.
 
Thank you for your long-term trust in Heritage. Our dedicated employees and customers have been at the center of our business since we opened our first branch twenty-five years ago, and we remain committed to offering you a safe and enjoyable banking environment.
 
Thank you for being our loyal customer,
 
Stanley Wilmoth
President and CEO
Heritage Bank of Nevada
P.S. If you have questions, you can call me at (775) 843-7985.