Employment

CAREER OPPORTUNITIES

Heritage Bank of Nevada is a community bank with seven branches located throughout the Reno, Sparks, Carson City and Carson Valley areas. The Bank has built a reputation for local decision making, outstanding customer service and hiring employees dedicated to doing the right thing for the customer. If you are a person who enjoys putting the customer first, working in a fun environment and want to grow as the company grows, then Heritage Bank is where you want to work.

Heritage Bank of Nevada offers competitive salaries and comprehensive benefits.

CURRENT OPENING(S):

As of December 4, 2018

 

NEW ACCOUNTS REPRESENTATIVE - Full Time - Gardnerville/Minden

Summary 

The New Accounts Representative’s primary responsibility is focusing on customers’ needs. This will be accomplished by maintaining a high level of customer service while deepening relationships through referrals, service and sales activities.

 

Essential Duties and Responsibilities:

 Ensure professional, prompt, efficient and courteous service is provided to new and existing customers.

 Interviews customers to obtain information and explain available financial services such as savings and checking accounts, Individual Retirement Accounts, and Certificates of Deposit.

 Opens deposit accounts and sell other banking products (credit cards, online banking, mobile banking)

 Adheres to all applicable compliance requirements.

 Answers customer questions and investigates and corrects errors, following customer and establishment records. Exercises discretion, judgment and initiative regarding transaction problems and inquiries.

 Ensure prompt, efficient and courteous service in renting of and granting access to safe deposit boxes. Admits customers to safe deposit vault.

 May act as backup teller when needed.

 Ability to deal effectively and tactfully in situations with customers.

 Processes wire transfers.

  Knowledgeable of bank security.

 Understands policies and procedures of operations department.

 Responsible for protecting bank from fraud at new accounts.

 Responsible for ensuring accurate and complete documentation received on new accounts.

 Required skills:

 Ability to learn and understand the bank’s technology products in order to assist customers as needed

 Able to assess customers’ needs, provide recommendations and build relationships with new and existing customers

 Excellent oral and written communication skills

 Six months of cash handling experience

 Desired skills:

 One year certificate from college or technical school; or minimum of six months related experience and/or training; or equivalent combination of education and experience. 

 One year financial banking experience

  

  

You may apply for any open position(s) by completing a Heritage Bank of Nevada application package.  Application Packages (download and save blank forms to your computer before completing application) may be mailed to Heritage Bank of Nevada, attn: Human Resources, 2330 S. Virginia St., Reno, NV 89502, faxed to 775.321.4177 or delivered to any one of the Bank's seven locations.

 Equal Opportunity Employer:

Heritage Bank of Nevada is an equal opportunity employer. Simply stated, equal opportunity means that all suitable, qualified individuals have an equal chance to compete for job opportunities within the company, regardless of race, color, ancestry, religion, national origin, gender, sexual orientation, marital status, age, gender identity or expression, results of genetic testing, service in the military or any other characteristic protected by state or federal law.

 

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