Contact Us

 

Phone

Reno Main Branch                                          Damonte Ranch Branch

2330 South Virginia St., Reno                       47 Damonte Ranch Parkway, Reno
(775) 348-1000                                                   (775) 852-2755

West 7th Street Branch

1000 West 7th Street, Reno
(775) 348-1007

Spanish Springs Branch

330 Los Altos Parkway, Sparks
(775) 626-9050

Carson City Branch

4222 South Carson Street, Carson City
(775) 881-1111

Carson Valley Branch

1299 Hwy 395 North, Gardnerville
(775) 783-0473

Corporate Blvd. and Mill Street Branch

1101 Corporate Boulevard, Reno
(775) 248-1000

Lost or Stolen Debit Card

If your debit card is lost or stolen, or you suspect unauthorized activity at any time including weekends and after bank hours, please call 1-844-892-8318.

New 24 Hour Debit Card Help Line: 1-844-892-8318

Email

Please note that requests and inquiries requiring immediate attention should NOT be sent to this site since a bank representative may not be able to immediately review your e-mail.

For your protection, we cannot accept e-mail messages for any requirement in which you are to provide written notice to the bank. In addition, e-mail messages may not be used to place a stop payment on a check, request an address change, request an account transfer or report lost or stolen debit and ATM cards. Most importantly, personal and account information such as Account Numbers, PINs, and Social Security Numbers should NEVER be sent by e-mail.

If you have a question about your account or need an immediate response during normal business hours, please contact your branch office, or if outside our local calling area, please call 1-888-348-1401.

 

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